Certificate for Apartment Maintenance Technicians (CAMT)

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​Maintenance expenses are the single largest controllable element in any operating budget. This course is designed as an introduction for new maintenance professionals or as a refresher for the veteran employee, to give these professionals the knowledge and tools necessary to run an effective maintenance program.

CAMT Program includes a combination of online and hands-on classroom training:
The non-technical course A Day in the Life of a Maintenance Technician consists of a series of modules to provide soft skills training in such areas as Welcome to the Industry; Customer Service; Teamwork; Time and Project Management; Money Matters; Documentation and Paperwork; Maintenance and Emergencies; Safety First; and Compliance.  Six technical courses (see below) consist of hands-on classroom training followed by online practice scenarios.  Finally, four FranklinCovey Insights on Demand online courses cover soft skills including teamwork; handling difficult situations; and how maintenance staff can create resident loyalty through listening, communication and one successfully completed work order.

Technical Courses (Classroom):
  • Electrical Maintenance and Repair
  • Plumbing Maintenance and Repair
  • HVAC I Heating Maintenance and Repair
  • HVAC II Air Conditioning Maintenance and Repair
  • Appliance Maintenance and Repair
  • Interior and Exterior Maintenance and Repair
​Non-Technical Course (Online):
  • Empathic Listening
  • The Ultimate Question
  • Trim Tab
  • COPA Airlines
  • A Day in the Life of a Maintenance Technician

The technical courses may be taken as stand alone seminars or in full to earn the industry designation.  To complete the full series to earn the industry designation, the online soft skills training, the four FranklinCovey Insights on Demand online courses and a comprehensive exam must be completed.  The designation series, online courses, and comprehensive exam must be completed within six months of declaring candidacy.

CAMT Certificate Holder Benefits:
  • Listing as NAAEI Certificate Holder
  • Annual subscription to units magazine
  • Discounted prices for industry products and additional microcredentials
  • Designation certificate, patch and pin
  • Access to additional FranklinCovey online courses

The next offering of the CAMT program will begin in TBD.  Member pricing is $999 for the series or $199 per module.   

Thank you Home Depot Pro Multifamily, Maintenance Suppy Headquarters & Trane for sponsoring the CAMT course in Spring of 2020.

Click here  for the full schedule and registration form or click here to register online.

Click here to print the  Outreach Scholarship application for the Spring 2020 session.  
The application and letter of reference must be received by January 9th for review by the Apartment Association Outreach Board of Directors .

​Cancellations received less than 10 days prior to the start date of class will not be entitled to a refund.