National Designation Courses
As an affiliate of the National Apartment Association, the Greater Cincinnati Northern Kentucky Apartment Association (GCNKAA) offers the nationally recognized designation programs that are part of the National Apartment Association Education Institute (NAAEI) program.
Education programs and designations of the National Apartment Association Education Institute (NAAEI) are the premier offerings for multifamily housing professionals. NAAEI's professional designations are a recognized and respected mark of excellence throughout the industry. Each course and program has been carefully crafted and tailored to meet the changing needs of today's multifamily housing professional. Education offerings undergo intensive annual reviews and are revised as standards change and expand, and then offered to our members locally.
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Certified Apartment Manager (CAM)Industry Essentials. Marketing. Financial Management. Human Resources Management. Risk Management. Resident Experience. Legal Responsibilities. Property Maintenance for Managers. |
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Certified Apartment Supplier (CAS)Industry Essentials. Risk Management. Financial Management. Legal Responsibilities. Resident Experience. |
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Certified Apartment Portfolio Supervisor (CAPS)Recruiting high-performing employees, employee performance, engagement, and retention, minimizing conflict through stakeholder communications, ethical behavior and conflicts of interest, annual operating budgets and owner performance objectives, property and portfolio results, due diligence process, property takeover process, capital improvement plans, managing risk through inspections, follow-up procedures, and incident reporting compliance, minimizing legal risk and liability, regulatory agency oversight of assisted housing, analyzing property performance data to inform action, management agreements, evaluating and reporting property performance using key performance indicators |
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Certified Apartment Leasing Professional (CALP)Bringing in New Residents – Be Prepared. Marketing & Maintaining Your Community. Why Your Competition Matters. Relevant Laws & How to Apply Them. The Sales Process & Building Relationships. Effectively Meeting the Needs for Current Residents. |
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Certificate for Apartment Maintenance Technician (CAMT)Technical Courses: Electrical Maintenance Repair. Plumbing Maintenance and Repair. Heating, Ventilation and Air Conditioning (HVAC) Maintenance and Repair. Appliance Maintenance and Repair Interior and Exterior Maintenance and Repair. |