Leasing 2.0 - Back To Basics
Event Details
Synopsis:
We’re going to be deconstructing the things that make a great leasing experience and make sure we’re applying those things in our own roles and teams.
By being able to deconstruct what makes a great leasing experience, you can implement those items for yourself, gain more leases which translates to a successful property and successful career/performance for yourself.
- Science of Leasing, Getting In the Door
- The Marketing Funnel
- Prepping The Property & Yourself!
- Modes of Contact
- The Art of Selling & Tours
- Building Rapport
- Personality Archtypes
- Communication Etiquette
- Tours & Projections
- Applications, Move-In, Resident Retention
- Keys to Retention
- Move-In Checklists & Creativity
- Activities
- Objection Hot Seat
- Pitch Me!
- Bonus: ChatGPT as a tool
Kirsten Cripe, MBA, CAM, CAPS
Multi-Site Manager, BH Management
“Kirsten is an experienced Multi-Site Manager at BH Management Services, has nearly a decade of experience in the multifamily property management and asset management industry. With an MBA focused on Finance and Human Resources and a Certified Apartment Manager credential from the National Apartment Association, she possesses extensive knowledge in managing complex financials, enhancing employee engagement, and overseeing luxury and student housing operations.
Beyond her professional endeavors, Kirsten is passionate about community involvement. She volunteers with the Boys & Girls Clubs of Northern Kentucky, mentoring children in schoolwork and recreational activities. Additionally, she contributes her time to Junior Achievement of Greater Cincinnati and Northern Kentucky, educating students on financial literacy. Her management philosophy, centered on inclusivity, support, and continuous learning, reflects her commitment to both her professional team and the broader community.”
