Back to Events
Certified Apartment Leasing Professional (CALP) - 2024

Certified Apartment Leasing Professional (CALP) - 2024

Thursday, May 23, 2024 at 9:00 AM (EDT) to Thursday, June 6, 2024 at 5:00 PM (EDT)
39 Seats Remaining

* Registration open until 5/16/24 at 5:00 PM (EST)

Event Details

CALP is many people's first industry credential. By professionalizing your leasing skills, you set up the foundation of a successful career in the industry and add a great notch for upward growth!

Recommended for leasing agents, concierges, and career changers with hospitality, retail,or customer service experience. 

You'll learn about:

  • Using technology to generate traffic
  • Monitoring and managing your community’s reputation
  • Inspecting the leasing center, tour route, model units, and vacant apartments
  • Shopping the competition while building relationships with competitors
  • Compiling a comprehensive community resource tool
  • Effective marketing plans
  • Relationship sales process and evaluating personal sales performance
  • Evaluating a prospect’s commitment level and overcoming objections
  • Reviewing the next steps in the sales process with prospective residents
  • Applying fair housing laws and communicating rental criteria
  • Qualifying prospective residents according to rental policy
  • Preparing and reviewing leases with new residents
  • The move-in process
  • Responding to resident issues and maintenance requests with appropriate follow-up
  • Building relationships with residents and creating a sense of community
  • Reporting incidents, maintaining documentation, and taking corrective action
  • Maximizing revenue and operational efficiency
  • Securing and processing lease renewals
  • Conducting a market survey
Exam, book, and resource packets included with registration.
Donuts & Coffee will be provided each day!

Day 1
Thursday, May 23, 2024 | 9 am to 5 pm

Day 2
Thursday, May 30, 2024 | 9 am to 5 pm

Day 3
Thursday, June 6, 2024 | 9 am to 5 pm

Each attendee will schedule their exam day following the end of day 3.


Meet your instructor(s)! [To be announced]

[First Name, Last Name]

[Bio]

[Head shot]