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Certified Apartment Portfolio Supervisor (CAPS) - 2024

Certified Apartment Portfolio Supervisor (CAPS) - 2024

Presented by Rich George

Monday, July 22, 2024 at 9:00 AM (EDT) to Thursday, July 25, 2024 at 5:00 PM (EDT)

* Registration open until 7/16/24 at 5:00 PM (EST)

Event Details

Earning your CAPS takes you to the next level in property management. It fast-tracks your career advancement and your corresponding earning potential.

Recommended for multi-site managers or those looking to grow into a multi-site manager role. 2024 brings an updated CAPS curriculum; an additional virtual class day is subject to addition.  

You'll learn about:

  • Recruiting high-performing employees
  • Employee performance, engagement, and retention
  • Minimizing conflict through stakeholder communications
  • Ethical behavior and conflicts of interest
  • Annual operating budgets and owner performance objectives
  • Property and portfolio results
  • Due diligence process
  • Property takeover process
  • Capital improvement plans
  • Managing risk through inspections, follow-up procedures, and incident reporting compliance
  • Minimizing legal risk and liability
  • Regulatory agency oversight of assisted housing
  • Analyzing property performance data to inform action
  • Management agreements
  • Evaluating and reporting property performance using key performance indicators

Lunch will be provided each day of class as well as coffee & donuts each morning!
Exam, book, and resource packets included with registration

Day 1
Monday, July 22, 2024 | 9 am to 5 pm

Day 2
Tuesday, July 23, 2024 | 9 am to 5 pm

Day 3
Wednesday, July 24, 2024 | 9 am to 5 pm

Day 4
Thursday, July 25, 2024 | 9 am to 5 pm

Meet your instructor!

Richard George

 A successful business owner and published author that has over 30 years of business experience. Rich brings a no-nonsense approach to strategic planning and a passion for building cultures.

Rich’s background includes the management of over ten billion dollars of real-estate assets, and over 800 million dollars of capital re-investment strategies. Rich has demonstrated successful acquisitions, dispositions, merger facilitation, and repositions. Key to his portfolio is the management of highly distressed properties, including those in court receivership and turning these into assets rather than liabilities.

Rich attended Wayne State University and he is a Licensed Real Estate Broker. He has been recognized by his peers as a leader in the industry, serving on the Board of Directors for the Property Management Association of Michigan (PMAM), and as the President of The Detroit Metropolitan Apartment Association (DMAA) and as many roles in the National Apartment Association (NAA). He was recognized as one of the first graduates of the Leadership Lyceum for NAA and has is a senior faculty member of NAAEI. Rich has received the honor of the CAPS, CHPE, HOM and ARM designations, and he is an in-demand speaker at many conferences and education events.

Known for his team building, culture changing, and change management skills; Rich leads the market in the development of talent and increases the value of organizations and assets.